Privacy policy
The Content Factory is based on a commitment to transparency.
I strongly believe in building strong and lasting relationships with the readers and subscribers of this website and therefore I take very seriously the protection of the data you provide me with.
With this data privacy policy I inform you about how the data you provide to me is collected and processed.
My commitment to privacy
These are the principles that govern my commitment to the privacy of the data you provide to me.
– I respect your privacy and the choices you make regarding the data you provide to me.
– I will never send you communications unless you request it, plus you can always change your mind.
– I will not sell or transfer your data to third parties under any circumstances, unless I am required to do so by law or unless you expressly authorize me to do so.
– Your data will always be safe, which is why I only work with trusted partners.
– The purpose of the data will be reflected in this privacy policy and I will not use it for any other purpose.
If you have any questions regarding this privacy policy you can contact me at hola@theaicontentfactory.com.
This Privacy Policy may vary depending on legislative or self-regulatory requirements, so I advise you to visit it frequently.
It is important for you to know that it will apply in case you decide to fill in any of the forms where personal data is collected.
Who I am
– Responsible: Carmen Díaz Soloaga
– Trade name: The Content Factory
– NIF/CIF: 53105016V
– Address: c/ Frigiliana, 2. Portal A. 3º B. 28045. Madrid.
– E-mail: hoa@theaicontentfactory.com
– Activity: I offer services of writing, design and distribution of contents and training.
Legal regulations to which this website is subject to
The Content Factory has adapted this website to the requirements of Organic Law 15/1999, of December 13, 1999, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, 2007, known as the Regulation of development of the LOPD.
It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
For the purposes of the provisions of the General Data Protection Regulation, the personal data you send me through the forms on this website will be treated as “Website users and subscribers” data.
For the processing of this data I have implemented all the technical and organizational security measures established in the current legislation.
For more information about my privacy practices, here is what personal information I may collect, how I may use it, who I may share it with, how I protect it, what your rights are and how you can exercise them.
What personal data I collect
Personal Data means any information or data that can identify you directly (for example, your first or last name) or indirectly.
Personal Data includes information such as email address, first name, last name or personal preferences among others.
Non-identifiable data may also be collected when browsing The Content Factory, such as your IP address, location or how you use the services of this website. In no case will they be used to identify you directly.
In addition, this non-identifying data includes data related to your browsing habits through third party services to analyze trends, administer the site, track movements around the site and to gather demographic information about a sample user base as a whole.
Google Analytics and Search Console are two of the third-party analysis services used on this website.
How the data is collected and for what purpose
The Content Factory believes that you are at the center of what I do. I appreciate hearing from you, hearing from you and learning from what you have to teach me.
Therefore, there are several ways for you to share your personal data with me and several ways to collect it.
By providing this information, you give me your consent to collect, use, manage and store such information as described in the Legal Notice and in this Privacy Policy.
These are the systems for capturing personal information that you will find on The Content Factory website:
- Contact form: in this form I request the following personal information: name and email address. This information is used to respond to messages you send me, such as questions related to the services I provide, comments about my website or about me, how I am treating your personal data, as well as other questions that are not subject to the terms and conditions. I inform you that the data you provide me through this form will be located on the servers of my hosting provider, Webempresa Europa, S.L., which is located within the European Union.
- Subscription form: in order to send you newsletters, promotions and offers, I request the following personal data: name and email address. These newsletters are managed by the tool I use to create and send them, MailChimp. You should know that MailChimp has its servers hosted outside the European Union, so it is covered by the EU-US Privacy Shield agreement. You have the relative information in this link, approved by the European Protection Committee. You should also know that I use MailChimp to create email marketing campaigns, manage subscribers and send periodic email newsletters.
- Form to comment on the blog of The Content Factory: To comment on the blog of The Content Factory you must have registered through a form. In this form I request the following personal data: name, email address and web (not mandatory). The data you provide when you register through this form will be located on the servers of my hosting provider, Webempresa Europa, S.L., which is located within the European Union.
In addition to the forms mentioned above, there are other purposes for which I treat your personal data:
- To ensure compliance with the terms of use and applicable law, which may include the development of tools and algorithms. These tools and algorithms help to keep the data collected by this website confidential.
- As I mentioned above, non-identifying data is collected, such as that provided by cookies, small programs that allow tracking activity within The Content Factory website, which you will find detailed in the cookies policy.
- To improve the services I offer on this website.
It is important that you guarantee that the personal data provided are true and accurate. In addition, you agree to notify any change or modification of the same.
Any loss or damage caused to the website, the data controller or any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user.
Legitimacy for data processing
The legal basis for the processing of your Personal Data is:
- Your consent;
- My legitimate interest, which may be:
- Statistics: to help me better understand your needs and expectations and therefore improve my services.
- To enable the website to function, keep it safe and secure and ensure that it functions correctly and improves.
- Fulfillment of legal obligations involved in the processing of personal data.
When I collect your personal data, I indicate which fields are mandatory by means of asterisks.
Who can access your personal data
To develop my activity on this website, I need to share data with third parties, under their corresponding privacy policies.
The following companies may access the personal information necessary to perform their functions as data processors, but in no case may they use it for other purposes.
They shall treat such personal information in accordance with this privacy policy and applicable data protection legislation.
Hosting: Webempresa Europa, S.L., located at Almagro, 11. 6º. 7ª 28010 Madrid. More information at https://www.webempresa.com/ Webempresa Europa, S.L., processes the data for the purpose of providing hosting services to Carmen Díaz Soloaga.
Web platform: WordPress.org, more information at https://wordpress.org/ treats the data with the purpose of providing support services to Carmen Díaz Soloaga.
Email marketing: The Rocket Science Group LLC (Mailchimp), based in the USA. More information at www.mailchimp.com. The Rocket Science Group LLC (Mailchimp) processes the data for the purpose of providing email marketing management services to Carmen Díaz Soloaga.
Google Analytics: web analytics service provided by Google, Inc., a Delaware company whose main office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help Social Media Pymes analyze how users use the website. The information generated by the cookie (including your IP address) will be transmitted to and stored by Google on servers in the United States.
I will not offer or sell your personal data in any case without your consent.
How long I will keep your personal data
I will only retain your personal data for as long as necessary for the purpose for which I am processing your personal data or to comply with legal obligations.
To determine the retention period of your personal data, I use the following criteria:
- Personal Data obtained when contracting services: for the duration of our contractual relationship;
- Personal Data obtained when contacting me for a consultation: during the time necessary to attend your consultation;
- Personal Data obtained by providing your consent to receive commercial communications: until you unsubscribe, request to be removed or after a period of inactivity (no active interaction) of one year;
- Cookies that are installed on your computer: they are stored for the time necessary to achieve your purposes (e.g. session ID cookies) and for a maximum of 365 days.
I may retain some personal data to comply with my legal or regulatory obligations, as well as to administer my rights (e.g., to enforce my claims in court) or for statistical or historical purposes.
When I no longer need to use your personal data, it will be removed from the system and records.
About the security of your data
I am committed to protecting your personal data and will take all reasonable precautions to do so.
I contractually require that trusted third parties who handle your personal data do the same.
Once I receive your personal information, I use strict procedures and security features to try to prevent unauthorized access.
The transmission of information via the Internet is not completely secure, so I cannot guarantee the security of your data transmitted to my site. Any transmission is at your own risk.
Your rights over your personal data
It is very important to me that you have control over your personal data.
Therefore, you are entitled to the following rights:
Right to information
You have the right to obtain clear, transparent and easy to understand information about how I use your personal data and your rights over it. I provide you with this information in this privacy policy.
Right of access
You have the right to access the personal data I have collected about you (subject to certain limits).
To exercise this right, you may contact me at info@socialmediapymes.com.
Right of rectification
You have the right to have your personal data rectified in the following cases: when it is inaccurate, no longer valid or incomplete.
To exercise this right, you may contact me at info@socialmediapymes.com.
Right of deletion/right to be forgotten
You also have the right to have your personal information erased or deleted. This is not an absolute right, as I may have legal grounds for retaining it.
To exercise this right, you may contact me at info@socialmediapymes.com.
Right to withdraw consent at any time when data processing is based on consent
You can withdraw your consent to the processing of your personal data when the processing is based on your consent.
Withdrawal of consent will not affect the lawfulness of processing based on consent prior to its withdrawal.
To exercise this right, you may contact me at hola@theaicontentfactory.com.
Right to object to processing based on the satisfaction of legitimate interests
You can object at any time to the processing of your data when the processing is based on the satisfaction of legitimate interests.
To exercise this right, you may contact me at hola@theaicontentfactory.com.
Right to lodge a complaint with a supervisory authority
You have the right to complain to the Spanish Data Protection Agency about The Content Factory’s privacy and data protection practices.
Do not hesitate to contact me before filing a complaint with the competent supervisory authority.
Right to data portability
You have the right to move, copy or transfer data from my database to another database.
To exercise this right, you may contact me at hola@theaicontentfactory.com.
Right to disable cookies
You have the right to disable cookies.
Although most browsers accept cookies by default, you can easily disable them by changing your browser settings.
However, such deactivation may prevent you from using parts of this website, as indicated in the cookie policy.
If you wish to limit or block all cookies from this website, you can do so through your browser settings.
Acceptance and consent
The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing thereof by Carmen Diaz Soloaga (The Content Factory) in the manner and for the purposes stated in this privacy policy.
Changes in the privacy policy
I reserve the right to modify this privacy policy to adapt it to the legislation as well as to the practices of my industry.
Before updating, I will post changes to this privacy policy in advance of their effective date.
Commercial mailings
According to the provisions of the LSSICE, I will not send commercial e-mails if they have not been requested or authorized by you.
In each of the forms on this website, you have the possibility to give your express consent to receive notifications, regardless of the specific commercial information you have requested.
Finally, according to the provisions of Law 34/2002 of Services of the Information Society and electronic commerce, I agree not to send you commercial communications that are not properly identified as such.
Contact
If you have any questions or wish to exercise any of the rights I have mentioned above, you can contact me at hola@theaicontentfactory.com
Text updated as of March 4, 2024.